Rocket Homes - Detroit, Michigan

Vanessa Bryant

I was renting my friend's finished attic for the past few years, my friend, myself, and my brother, all sharing 1 bathroom, and it was comfortable and very affordable, but I was ready to move in with my fiance after he proposed, and we needed more space since he has 3 kids (only 1 full time). At first we looked at renting and we realized it would cost the same or less to buy a house. I had never purchased a own home before. I looked at the suggestions on creditkarma and nerdwallet which is how I found rocket mortgage. Rocket mortgage made the home buying process simple for me, i would go so far as to day they made it easy, which i wasn't expecting. I thought buying a home would be hard. I thought it would cost much more than it did. They had an entire team dedicated to making sure I got a home. I had the good fortune of working with Ray Alexander and Derrin Phoenix, two top notch people who made themselves available whenever I needed them and were patient with me and all my questions. Ray is personable and easy going, he's calm with s friendly, socialable personality. He laughs easily and was always happy to talk to me and always polite. Derrin is bubbly and vivacious, she's smart, organized and works hard. They've got their stuff together for sure. They have good experience and know what needs to happen next. They led me through every step of the process, from my application, approval letter, my initial fha (?) loan to a conventional loan, through looking at houses, making offers, hiring an inspector, getting an appraisal, earnest money, deposit, wiring funds, choosing homeowners insurance, taking an online class for first time homebuyers, and all of the things one needs to close on a home. I'd say from the moment I applied to the day I closed and moved into my new home was probably less than 30 days. I wasn't expecting to own a home so quickly but I am happy how it happened. Initially I didn't even think I would qualify for a mortgage with all of my student loans but I did, by myself, and at a great interest rate. I looked at homes at the low end of my price range all the way through well over my price range. The home we ended up buying was outside our price range and we weren't scheduled to see it that day but Derrin called the owners and we were able to view it a few minutes later. She negotiated it down so it came in under our maximum loan amount. Initially we were looking for a rural, country home with some land but we ended up with this older Victorian style home in a small town. We are in walking distance of a library, an arcade, shopping, restaurants, and a ton of small local businesses, but our home is on a quiet street with huge, beautiful, historic houses, and from what I've seen so far most of them haven't been turned into rentals. The town is charming and feels like a community. I like being able to order delivery, my last home nothing delivered and you had to drive 20 minutes to go out to eat or buy anything. We are all very happy in our new home and so grateful for everyone who helped us through the journey, we appreciate everyone at rocket mortgage. All in all the entire experience was enjoyable and I recommend rocket mortgage to anyone looking to buy a home.

robert roberts

Working with Rocket Homes has been a marvelous experience!
The team of Shelley and Jeremy Gebhardt is definitely outstanding. Both of them went out of their way to be helpful, informative, and gracious. While many realtors would be satisfied with the basics, they went way beyond that. They helped solve some minor issues with appliances; they gave us a welcome package; they conferred with the seller on our behalf when I had questions. Jeremy Gebhardt even mowed the lawn!
You couldn't work with better people!

Joan Reilly

I highly recommend Bill and Denise Panney to anyone looking to sell or purchase a home on the east coast of Florida.
I was so impressed by their tireless efforts to sell my condo and help me purchase my house.
They were always available, always willing to help in any way necessary to get the best deal.
Because I live in New York, Denise even painted some areas in my condo so it would look better in the photos and in person.
Their advertising and marketing was top notch. My condo sold for full price.
When I bought my house they looked at several I was interested in before I found the right one. They went several times to inspect and get answers to my questions. They advised and guided at every turn.
I cannot recommend them highly enough.
They are hard working, professional, and diligent to the task.
I loved working with them and now consider them friends.
As I’ve told them many times and now say it again, they are the best!

David Moreno

The only reason I'm giving a one star, is because Dominic Pena showed great customer service. We ultimately went with another lender. Rocket only received, a percentage from the agent they acquired for us.

A Rocket loan officer spoke to my wife with disrespect and bad customer service.

Our new lender, treated us so great that we actually gave them a gift! I was proud that I chose them. As a Combat Veteran, I was treated with great respect by our new lender.

Rocket really needs to train and coach on customer service.

825k is a lot of money.

Jill Funtukis

Rocket Homes and my agent Katie was amazing. They made everything simple and easy for me. Would 1000% recommend them over and over. Katie Wheeler from Match Realty via Rocket Homes is so knowledgeable and thoughtful. She was so patient and supportive for months while we looked in very very small neighborhoods with limited inventory. She never gave up and advocated for us to make sure we got items fixed prior to closing. 10/10 would recommend.

wilmer turcios

Process was smooth fast and agents really know what they are doing. We closed on time . My experience was strees free. People were really kind . I love it .

Alex Shniper

Cannot thank Rocket Homes and our broker Brian Baumann enough for everything you have done for us! Could not have had a better experience purchasing our home. Very professional and extremely knowledgeable personnel at Rocket Homes. Were were treated very well and notified instantly of any updates or any action needed to be taken on our part. Would do this again with Rocket Homes in a heartbeat!! Thank you!!!

Michelle Sayre

Great people to work with for a mortgage and also a realtor! All processes throughout my loan were extremely easy and quick. Great and fast responses from all team members, whenever I needed something or to just ask a question. They are extremely thorough and provided me all available options that I could go with. Make Rocket Homes/Mortgage your first call for all your needs in finding and financing your home!