Ibiza My Property - Ibiza, Balearic Islands

Carlotta B.

El personal de la agencia se caracteriza por su absoluta profesionalidad, organización y amabilidad. Supieron gestionar mejor las necesidades relacionadas con nuestra reserva, demostrando ser extremadamente serviciales y rápidos. El servicio de recepción y entrega de llaves fue totalmente sencillo, al igual que la fase de gestión de reserva y pago. El apartamento que gestionan donde nos alojamos destaca por su limpieza y comodidad y precio razonable, una auténtica rareza en la maravillosa Formentera.
Recomiendo absolutamente sus servicio.

Xavi B.

Muy contento y servicio muy profesional, super recomendable. Gracias Isabella, es un placer trabajar contigo!

Pediatría Z. B.

unos grandes profesionales¡¡
seriedad e interés por satisfacer al cliente. gracias a todo el equipo¡

Luca D.

Ho chiamato per più di una settimana il presunto addetto agli affitti, ma non ho mai ricevuto risposta né una richiamata. Oggi ho provato a chiamare nuovamente il telefono fisso. La ragazza che ha risposto mi ha comunicato che l’addetto è in vacanza da ieri, ed è per questo che non risponde. Quando le ho fatto presente che è da più di una settimana che provo a contattarlo senza successo e le ho espresso il mio malcontento, mi ha risposto in modo scortese e mi ha riattaccato il telefono. Servizio pessimo. Se questo è il livello di servizio prima di incassare i soldi, non oso immaginare cosa accada dopo.

Chefnaranja

I’ve been calling the supposed rental agent for over a week, but I never received an answer or even a callback. Today, I tried calling the landline again. The woman who answered told me that the agent has been on vacation since yesterday, which is why he hasn’t been answering. When I explained that I’ve been trying to reach him unsuccessfully for more than a week and expressed my dissatisfaction, she responded rudely and hung up on me. Terrible service. If this is the level of service they provide before taking the money, I can’t imagine what it would be like afterward.

Nicolas G.

With this pseudo agency, we experienced the worst! We entrusted them with the "traspaso" of our business. Monica introduced us to an Ibizan business run by Italians, whose manager was supposedly trusted and a "friend" of her. The Italian businessman of that company, to make a good impression, played the comedy very well (compliments, etc.) during our meetings, and we finally accepted the deal. Within an hour of signing this Italian with the owner of my building, Monica finally called me to let me know that finally her Italian friend, now that he had my building, no longer wanted to pay traspaso. I was about to lose all (more than 500.000 euros invested). Shocked, I asked for an explanation from Ibiza My Property who no longer wanted to respond to my messages. I had to fight to have the contract cancelled. While I was supposed to be the client of Ibiza My Property, this real estate agency had in fact arranged financially with their Italian friend to defraud me and not pay me. Ibiza My Property is the disgrace of the profession!

Alzounies A.

Malgré la gentillesse d'Ernie, nous restons extrêmement déçus de notre location. Voici la liste des désagréments que nous avons eu dans la maison louée via cette agence :
- télévision non fonctionnelle les 3 premiers jours.
- connexion ADSL défectueuse, ce qui nous a causé de gros problèmes vis à vis de notre travail.
- salles de bain du rez de chaussé vieillottes, lavabo décollé du mûr, humidité et odeurs d'égouts nauséabondes qui se rependent. Vraiment immonde.
- climatisation mal entretenues avec tellement de mauvaises odeurs qu'elles ne sont pas inutilisables.
- chauffe eau trop petit pour pouvoir remplir plus que le 1/4 de la baignoire d'eau chaude.
- la soit disante hifi qui fait 20watts et ne sonorise quasiment rien.
- impression générale de mauvais l'entretien et du materiel vieillot

... Et je dois en oublier.

Bref, une location très décevante pour le prix pratiqué.

Nous ne vous conseillons pas de passer par cette agence.

Barbara L. M.

Rude, unprofessional and working with money under the table